Dave Park

Address: 1734 Culver Dr. London, ON N5V 3G8| Mail: dave@bydavepark.com | Phone: (416) 464-4015

PROFESSIONAL SUMMARY

Over twenty years of IT experience, including managing accounts, managing a team, product review specialist, and customer service.

Outstanding success in building and maintaining relationships with key decision-makers, such as management and business owners.

CORE COMPETENCIES

WORK EXPERIENCE

Thinq Technologies Feb 2015 – Present

Account Manager / Vendor Education Specialist / Associate Team Lead

• Generated revenue by selling, managing, developing, and expanding a portfolio of accounts, leveraging strong customer relationships
• As Associate Team Lead, I resolved customer dissatisfaction issues, and I instructed staff when they had inquiries
• Surpassed the highest level in the bonus structure at a new position in a new business unit within the first year, exceeding sales targets
• Conducted targeted outbound prospecting utilizing 18,000+ personal LinkedIn contacts to engage key decision makers (Business owners, IT management, Purchasers, Resellers)
• Provided consultative sales support, including quote generation, order processing and product education for clients
• Researched industry trends and utilized supplier technical support staff and product information libraries to enhance customer support
• Completed vendor-specific training and testing to fulfill partnership requirements

Loop Enterprises Freelance Position

Product Review Author

https://www.magzter.com/CA/Loop-USA-Inc./i.Business-Magazine/Business/All-Issues

Researched and wrote product reviews for publications, including

• MAC hardware, software and iOS APPs
• Point of Sale equipment and software for the restaurant industry

Xcel Source / Xcel Software Source Sept 2000 – Feb 2015

Account Executive

• Promoted from warehouse, to reception and then sales
• Consistently achieved sales goals, including top seller on multiple occasions
• Teamwork Award in 2007 for collaborative performance within the organization
• Executed email sales campaigns that drove customer engagement
• Managed the entire sales cycle for Eset antivirus, advising customers from initial inquiry to final purchase, then processing the order with the vendor
• Built and maintained client relationships through cold calling, needs assessment, and solution-based selling

EDUCATION AND CERTIFICATIONS

Institute Training

• University of Toronto - Professional Sales and Sales Management
• University of Western Ontario - Copywriting That Persuades and Sells
• Sheridan College -Building and Maintaining Customer Relationships
• Toronto School of Business - Computer Support Specialist

Vendor Specific Training:

• HPE Sales Certified - Hybrid IT Solutions
• HPE ATP - Hybrid Cloud
• HP Sustainability Fundamentals
• IBM Business Partner Integrity Training
• Lenovo Data Center Sales Professional
• Lenovo Data Center Technical Sales Professional
• Veeam Sales Professional